Privacy Policy
Who we are
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Refund Policy
Last Updated: [10TH November, 2023]
Introduction
At DGazelle Digital, we are committed to ensuring satisfaction with every purchase. Our refund policy outlines the circumstances under which we may issue a refund and the process for requesting a refund.
Eligibility for Refund
- Services: Due to the nature of digital services, refunds for completed work are not typically provided. However, if you are dissatisfied with the final product, please contact us within 7 days of receipt. We will review your concerns and strive to rectify any issues.
- Digital Products: If the digital product is defective, not as described, or unusable, you may request a refund within 14 days of purchase. Please provide a detailed explanation and any evidence of the issue.
- Subscriptions: For subscription-based services, you may cancel at any time. If you cancel within the first 30 days of the subscription, you may be eligible for a prorated refund of unused time.
How to Request a Refund
- Contact Us: To request a refund, please contact our customer service team at [hello@dgazelledigital.com]. Provide your order number, the reason for the refund request, and any relevant documentation.
- Review Process: Upon receiving your request, we will review the information provided and assess the eligibility for a refund. We aim to process requests within 7 business days.
- Refund Method: If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
Exceptions
Note that certain items may be exempt from refunds, such as:
– Customized or personalized items
– Gift cards
– Downloadable software products
Changes to the Refund Policy
We may update this refund policy from time to time. The latest version will always be posted on our website with the updated date.
Contact Us
If you have any questions or concerns about our refund policy, please contact us at [hello@dgazelledigital.com]
