Content Gap Analysis: What Is It And How to Do One In 5 Steps

Any discrepancy between the content your audience desires and what is actually available on your website is known as a content gap. The practice of assessing a content topic to see if there are any chances to cover it more thoroughly is known as a content gap study. Identifying and fixing these gaps might help you generate greater results with your content strategy. Additionally, provide your audience more value.

Content gap analysis is the process of identifying topics, keywords, and questions that your target audience is searching for, but your website doesn’t sufficiently cover. It involves analyzing your own content as well as your competitors’ to find opportunities to create new content or optimize existing pages to better meet searcher intent and outrank your rivals.

Why conduct a content gap analysis?

Identify unexplored keyword opportunities
You can find keywords that your rivals are ranking for but you aren’t by using content gap analysis. You may increase your organic reach and attract more qualified visitors to your website by seeing these chances and producing content that is specifically tailored to rank for them.

Determine the content of competitors’ weaknesses.
Every piece of content is not flawless. In addition to highlighting your competitors’ strengths, content gap analysis highlights areas in which their material is lacking. These results can be used to produce more thorough, worthwhile content that surpasses that of your rivals and better meets the needs of your intended audience.

Help with prioritizing and content planning
Choosing what to create next can be overwhelming due to the limitless choices for content. A data-driven methodology for ranking content production according to the subjects and keywords with the highest potential for organic traffic and conversions is offered by content gap analysis.

Boost your niche’s topical authority
Websites that exhibit knowledge and authority on a certain subject are given preference by Google. You may increase your site’s topical authority and raise your chances of ranking for related keywords by systematically addressing content gaps and producing in-depth materials on important subjects in your niche.

Content gap types

Typical content gaps consist of:

Topic Gaps
Topic gaps take a broad view. This occurs when your material falls short in covering general topics or themes. For instance, content on meal planning, meal prep, repurposing leftovers, and item substitution could be produced by a creative who specializes in learning how to cook on a budget. One thing she hasn’t covered? discounts and coupons. Coupons are the “topic gap” in this case.

keywords Gaps
Topic gaps inevitably give way to keyword gaps, which happen when your material doesn’t address the terms that prospective buyers use when searching online. Reduced web traffic and, eventually, fewer individuals in your sales and marketing funnels are the results of this disparity.

The course teacher, who has now recognized couponing as a significant topic gap, can start looking for keywords to incorporate into her SEO plan by using the previous example. “How to find local coupons in New York,” “how to stack coupons at Target,” “couponing for beginners,” and “what are the best websites for coupons?” are some examples of keywords she may use.

Media Gap
A lack of diversity in the forms of content is referred to as media gap. Text, images, videos, and audio are examples of content types.

Since content marketing is a massive and expensive endeavor, organizations frequently concentrate all of their meager resources on just one kind. Regretfully, this may result in a sizable percentage of your clients becoming dissatisfied.

While some customers prefer podcasts and audiobooks, others prefer written communication, including blog posts and emails. You’re essentially telling the rest of your audience to keep looking elsewhere for the media type they require if you only concentrate on one or two types.

Format Gap
The way your content is presented is referred to as format gaps. Email newsletters, SMS text messages, blog entries, e-books, how-to manuals, and templates are a few examples of text content.

Format gaps have the same potential to exclude some segments of your audience as media gaps do. For instance, not everyone is interested in reading an email newsletter. An ebook or in-depth blog post is preferred by some.

Six Steps to Conducting Content Gap Analysis

Finding methods to figure out what kind of contents your audience wants but you aren’t creating right now is essential to performing a content gap analysis correctly.

Without a sense of direction, this can be a daunting task. For this reason, we divided the procedure into these six easily absorbed steps.

Step 1: Understanding the Buyer’s Journey

The buyer’s journey has four stages: Awareness, Consideration, Decision, and Success.

  1. Awareness: Prospects recognize a need or problem and search for solutions. Provide educational content like blogs, how-tos, and FAQs.
  2. Consideration: Prospects evaluate options. Offer comparisons, buyer’s guides, or “best of” lists to position your product as the best solution.
  3. Decision: Prospects are ready to purchase. Use optimized sales pages with clear CTAs to drive conversions.
  4. Success: Post-purchase, focus on customer satisfaction with thank-you pages, follow-up emails, and support.

Mapping the journey ensures targeted content, effective keywords, and fills content gaps, boosting engagement and sales.

Step 2: Conduct Market and keyword research.

You can start researching your target market and the terms your audience uses in pertinent searches once you have a firm grasp of your customer journey. There are two steps in this process:

Customer research, competitive analysis, and industry trends are all considered forms of market research. Understanding your target market’s demographics and behaviors, the tactics used by your rivals, and the most recent developments and trends in your target market are all part of your objective. You can use the following tools to aid in your market research: Google Trends, Statista, Pew Research Center, or Semrush.

Keyword research is the process of identifying specific search terms your target audience uses during their customer journey, especially during the awareness, consideration, and interest stages. Tools that can help with keyword research include: Semrush, Answer the Public , Ahrefs, Surfer SEO or Moz 

Keep in mind that keywords aren’t limited to search engines like Google and Bing as you continue your keyword research. Additionally, search engines like YouTube, Pinterest, and Instagram employ keywords.

Step 3: Audit your existing content 

A content gap analysis isn’t just about generating ideas for new content; it’s also about auditing your existing library of content to see if anything’s missing

Also, it’s normal for content to become outdated and irrelevant after a certain period of time, and a content audit is the best way to identify aging pieces that need a refresher. 

Put simply, a content audit involves comprehensively evaluating all the content currently populating your website.  You can think of it like taking inventory of your digital assets, where you count, catalog, and analyze each piece to assess its quality, accuracy, and relevance. 

Along the way, keep the market research that you gathered in step 2 in mind.  Take a look at your customers’ answers to your survey questions and compare them with your current content. 

Does the content provide what your audience is looking for, or are your old pieces way off base?

Step 4: Audit your competitors content

Now that you have a firm grasp on your own material, you may examine that of your rivals. Finding out what they’re doing well, where they might be weak, and why is the aim here.

It can take as long to analyze competitor material as it does to evaluate your own, despite popular belief. You can delve deeper into your audit and have greater access to your own content. Paywalls, private communities, and other closed content, however, can make competitor analysis sluggish. Additionally, there are additional rivals to examine than just your one company.

Tools are useful in this situation. Generally speaking, you can audit your competitors using the same tools you use for self-audits.

Step 5: Determine and rank the content gaps.

You may ultimately find and rank content gaps by using your customer journey, market and keyword research, content analysis, and competitor analysis. This is the time to compile all of your research and brainstorming into a single, coherent, and workable plan, even if you were taking notes in phases one through four.
It’s acceptable if you haven’t yet documented any gaps. First, go over your own content analysis again, and as you do so, bear in mind the different kinds of content gaps. After you’ve assessed your own content library, it’s time to apply the same logic to the content of your rivals. No matter how big or tiny, make a note of any holes you see.

Prioritizing content gaps
To assist you prioritize the order in which you fill in the identified content gaps, we suggest using an Effort-Impact matrix. There are four quadrants in this matrix:

  • Low effort, high impact: These are the jobs that will need the least amount of work and yield the greatest return on your content strategy.
  • High impact, high effort: These are initiatives that require a significant investment of time and energy yet significantly enhance your entire approach.
  • These are low-effort, low-impact tasks that you can complete quickly between meetings.
  • High effort, little impact: This group includes items you should think about for long-term initiatives.

Conclusion

Performing a content gap analysis is the #1 way to uncover costly gaps in your content that could be feeding your competitors lots of business.

By mapping your customer’s buyer journey, analyzing your competitors, and conducting market research, you’ll gain an intimate understanding of the type of content your target audience wants to see. 

This will give you an edge over competitors, so you have every incentive to dive into the minds of your customers to learn what makes them tick. 

Do you still have lingering questions about content gaps or SEO in general? schedule a call with one of our experts today to learn more

Subscribe To Our Newsletter

Get updates and learn from the best

Share This Post

Do you want more Sales & Qualified Leads?

Hey, I’m Sunday Samuel. At Dgazelle our core focus is to help individuals and business owners grow thier business predictably & profitably. My only question is, will it be yours?

About Dgazelle

We are a full service Digital marketing, Tech & Ai Solutions Company that is registered in Nigeria and the United States. Our story originates from our experience in advertising, marketing, technology and design. Our work is inspired by art, passion, and one simple principle – To consistently deliver excellence to every individual or business we serve

More To Explore

..

Email Isn’t One-Size-Fits-All, Turn Data into Dialogue with Better Email Segmentation

Email remains one of the most effective channels for reaching and engaging customers. Yet, if you’re blasting the same message to your entire list, you’re missing out on the true power of email and that is email personalization. The days of “one-size-fits-all” campaigns are over. To stand out in crowded inboxes and drive real business results, you need to turn data into dialogue through smart email segmentation. Let’s read on to find out why segmentation matters, how to do it right, and how it can transform your email marketing ROI. Plus, discover how our web design and digital marketing services can help you build a smarter, more profitable email strategy. Why “One-Size-Fits-All” Email Fails Modern Businesses Generic email blasts might have worked a decade ago, but today’s consumers expect more. Research shows that 80% of customers want personalized experiences from brands, and 56% unsubscribe from emails that feel irrelevant. If your emails don’t speak directly to your recipients’ needs, you risk being ignored—or worse, marked as spam. The Cost of Irrelevance Email segmentation is the solution to these problems. By dividing your list into targeted groups, you can send the right message to the right person at the right time turning data into meaningful dialogue. What Is Email Segmentation? Email segmentation is the practice of splitting your email list into smaller groups based on shared characteristics—such as demographics, behavior, purchase history, or preferences—so you can deliver content that’s relevant to each segment. Think of segmentation as moving from shouting in a crowded room to having one-on-one conversations. The result? More engagement, higher conversions, and stronger customer relationships. Want to see higher open and click rates? Discover how our web design and digital marketing experts can transform your email strategy today The Business Benefits of Email Segmentation Segmentation Strategies That Work There’s no single “right” way to segment your list. The best approach combines multiple data points for a nuanced, audience-centric strategy. Here are proven segmentation methods tailored for business owners: 1. Demographic Segmentation: Segment by age, gender, location, occupation, or income to tailor offers and content. For example, a retail brand might send different promotions to customers in cold vs. warm climates, or a B2B firm might segment by industry or company size. 2. Behavioral Segmentation: Track how subscribers interact with your brand—purchase history, website visits, email opens, and clicks. Reward your most engaged subscribers with VIP offers, or re-engage those who haven’t opened your emails in a while. 3. Psychographic Segmentation: Go beyond surface-level data to segment by interests, values, or attitudes. For instance, highlight eco-friendly products to sustainability-minded customers, or promote luxury items to those who value exclusivity. 4. Lifecycle Stage Segmentation: Not all customers are at the same stage. Welcome new subscribers, nurture leads, reward loyal buyers, and win back lapsed customers with tailored messaging at every step. 5. Purchase History & Content Preferences: Send recommendations based on what customers have bought or browsed. If someone purchased running shoes, follow up with related gear or exclusive content about running. 6. Engagement Frequency: Some subscribers want daily updates, others prefer weekly digests. Let users set their preferences, or segment based on observed engagement patterns to avoid overwhelming your audience1. 7. Micro-Segmentation for Hyper-Personalization: Take segmentation further by targeting ultra-specific behaviors—like cart abandoners, high-value customers, or users who clicked a specific link in your last campaign. The more relevant your message, the higher your results1. How to Implement Effective Email Segmentation Don’t let your messages get lost in the inbox. Contact us to create personalized, high-converting emails tailored to every segment of your audience. Common Segmentation Mistakes to Avoid Turning Data into Dialogue: The Human Side of Segmentation Segmentation isn’t just about numbers—it’s about building relationships. When you use data to understand your audience’s needs, preferences, and behaviors, your emails feel less like marketing and more like a conversation. This fosters trust, loyalty, and long-term value. Ready to turn your email list into your most valuable business asset? Let Dgazelle help you transform data into dialogue and drive real growth with smarter segmentation. Conclusion Email isn’t one-size-fits-all. It’s a dynamic, data-driven dialogue between your business and your customers. By embracing segmentation, you’ll send emails people actually want to read—boosting engagement, conversions, and loyalty. Don’t settle for generic campaigns or wasted marketing spend. With the right strategy and the right partner, you can unlock the full potential of your email list. Personalized communication isn’t the future of email—it’s the present. Start segmenting, start connecting, and watch your business grow.

Marketing

Vanity Metrics: Are You Tracking What Truly Matters?

If your website pulls in loads of traffic each month, it’s tempting to think your business is thriving. But here’s the catch: traffic without meaningful conversions is just noise. As exciting as big numbers may look, they don’t always tell the full story or help you grow. Many startups and small business owners fall into the trap of tracking what’s easy instead of what’s effective. Metrics like pageviews, social media likes, and impressions feel good but often do little for your bottom line. In his article “Run Away from Vanity Metrics,” Ivan Bjelajac hits this nail on the head by reminding us that what we track shapes how we act. At Dgazelle, we believe real success lies in understanding the right data. That’s why our web design approach prioritizes clarity, user flow, and conversion—not just flashy numbers. What Are Vanity Metrics? Vanity metrics are numbers that may look good on paper but don’t impact your bottom line, growth, or strategic decision-making. They often inflate your sense of success without offering insight into what’s actually working. Most business owners understand that tracking results is essential to measuring success. But here’s where many go off track they start measuring the wrong things. It’s easy to download a shiny analytics tool or plug into a fancy dashboard that shows you numbers like user count, social shares, or monthly traffic. Feels great, right? Gives you a sense of control and progress. But be careful—that feeling can be deceptive. Metrics like “1 million pageviews” or “10,000 app downloads” look impressive but often don’t help you take meaningful action. They’re good for feeling awesome, but bad for decision-making. Even Monthly Recurring Revenue (MRR) can be misleading if you don’t understand why it’s growing or who your loyal customers are. At Dgazelle, we always ask: what action does this metric inspire? If it doesn’t tell a story or lead to a next step, it’s just vanity. And in business, vanity doesn’t pay the bills. How to Identify Vanity Metrics The simplest way to spot a vanity metric is to ask yourself: “So what?” If an increase in a metric doesn’t lead to a clear next step or business outcome, it’s likely vanity. For example, if your website traffic doubles but sales remain flat, the traffic increase is probably a vanity metric. Similarly, if your social media followers grow but engagement and conversions don’t, that follower count might not be meaningful. Another red flag is if a metric can be easily manipulated without improving your business—like buying followers or running ads that boost impressions but don’t generate leads. You’d be surprised how transformative a simple question—“Why?”—can be. In Aristotelian philosophy, the term cause refers to the explanation behind a “Why?” question. This principle is essential when making strategic business decisions. Too often, we make decisions based on surface-level data, without digging deeper into what truly drives those results. Let’s apply the 3 Whys to better understand the cause of your revenue: Now, instead of focusing directly on revenue, shift your focus to measuring the success rate of your feature. When you understand what drives your sales, revenue will naturally follow. The key is to look beyond vanity metrics and focus on actionable data. At Dgazelle, we help businesses identify what truly matters through data-driven web design and strategies, so you can stop guessing and start growing. Common Vanity Metrics and Why They Can Mislead You Many popular metrics fall into the vanity category if not interpreted carefully. Here’s a breakdown of some frequent offenders: 1. Impressions Why it’s vanity: Impressions tell you how many times your ad or content was displayed, but not if anyone cared or took action. When it matters: For brand awareness campaigns or retargeting strategies, impressions paired with engagement metrics can be useful. 2. Pageviews Why it’s vanity: More pageviews don’t guarantee conversions. Visitors might be bouncing or bots could inflate numbers. When it matters: Tracking pageviews on key conversion pages (pricing, checkout) and linking them to conversions can be insightful. Stop wasting time on vanity metrics. Lets work together and implement data-driven marketing strategies that attract qualified leads and maximize your ROI.  3. Site Traffic Why it’s vanity: Traffic spikes look good but mean little if visitors don’t engage or convert. When it matters: When traffic comes from high-intent sources like organic search for relevant keywords. 4. Time on Website Why it’s vanity: Longer time might indicate confusion rather than interest. When it matters: When combined with engagement signals like scroll depth or clicks on calls to action. 5. Bounce Rate Why it’s vanity: High bounce isn’t always bad; it depends on page purpose. When it matters: For product or landing pages, a low bounce rate is better. For blog posts, a high bounce might be normal. Here’s a refined version of that section, optimized for SEO and tailored to business owners, with a subtle pitch for Dgazelle’s services: Measure What Truly Matters For startups, it’s vital to track the right data to understand the true health of your business. Focus on metrics that genuinely guide decision-making and drive growth. Metrics like the number of visitors, subscribers, or followers may look good on paper, but if they don’t align with your goals, they’re just vanity metrics. Instead, concentrate on data that you can act on. For example, tracking page views without addressing a high bounce rate won’t improve user engagement. Similarly, having 10,000 followers who don’t engage with your content doesn’t contribute to your business goals. By measuring what truly matters, such as user interactions, conversion rates, and customer retention, you can make more informed decisions that will help your business grow. If you need help creating a data-driven website that focuses on metrics that matter, Dgazelle’s expert web design services can help optimize your site for better user experience and meaningful results. Metrics That Truly Matter for Your Business Growth To grow sustainably, focus on actionable metrics that guide decisions and tie directly to revenue and profitability. Click-Through Rate (CTR) CTR

Do You Want To Boost Your Business?

drop us a line and keep in touch